Privacy Policy

The data controller for personal data collected through the litige.ma platform is the company operating this service, established in Morocco. For any questions relating to the processing of your personal data, you may contact us at: contact@litige.ma.

As data controller, we are committed to complying with the provisions of Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, as well as the decisions and guidelines issued by the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP).

When you use our services, we collect the following categories of data: (i) identity data — first name, last name, date of birth, national identity card (CIN) number or passport number; (ii) contact data — email address, phone number, mailing address; (iii) dispute-related data — description of the dispute, type of property involved, amounts at stake, and uploaded supporting documents (contracts, correspondence, court rulings, photographs).

We also collect copies of identity documents and evidence documents when their submission is necessary for processing your case. Such documents are collected only on the basis of your explicit consent, given at the time of case submission.

Navigation data (IP address, browser type, pages visited, session duration) is automatically collected for statistical and security purposes, strictly to the extent necessary for the proper operation of the platform.

Your personal data is processed for the following purposes: (a) processing and tracking your real-estate or rental dispute case; (b) communicating with you regarding the progress of your case; (c) billing and payment management for subscribed plans; (d) improving our services and the user experience on the platform.

When you subscribe to a plan that includes the intervention of a partner lawyer, your data is also processed for the purpose of connecting you with that legal professional, in compliance with applicable professional secrecy rules.

The processing of your data is based on the following legal grounds: (i) performance of a contract to which you are a party, with respect to the services you have ordered; (ii) your explicit consent, for the collection of identity documents and sensitive evidence; (iii) our legitimate interests, for the security of the platform and the prevention of misuse.

Your personal data is retained for the period strictly necessary to fulfil the purposes for which it was collected. As a general rule, active case files are retained for the duration of your contractual relationship with litige.ma, plus a period of five (5) years from the date the case is closed, in order to meet legal and dispute-management obligations.

All data is hosted via Supabase, a secure database and storage infrastructure. Uploaded documents are stored in isolated storage spaces, accessible only to authorised personnel and systems. Appropriate technical and organisational measures are implemented to prevent any unauthorised access, disclosure, alteration or destruction of your data.

litige.ma does not sell or rent your personal data to third parties. Your data may be disclosed, strictly on a need-to-know basis, to the following categories of recipients: (a) partner lawyers, when you subscribe to the Lawyer plan; (b) technical service providers responsible for hosting and maintaining the platform (including Supabase); (c) competent authorities, when required by law or judicial order.

All sub-processors engaged by us are bound by confidentiality and security obligations equivalent to those we apply internally.

Under Moroccan Law No. 09-08, you have the following rights regarding your personal data: right of access, right of rectification, right to object on legitimate grounds, and right to erasure under the conditions set forth by law. You may exercise these rights by sending a written request to contact@litige.ma, accompanied by a copy of your identity document.

If you believe that the processing of your data does not comply with applicable regulations, you have the right to file a complaint with the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP), located in Rabat, Morocco.

The litige.ma platform uses strictly necessary technical cookies for the operation of the service (authentication, language preferences, form security). These cookies do not require your prior consent, in accordance with applicable rules.

We may also use analytical cookies, subject to your consent, in order to measure the audience of our platform and improve the user experience. You can manage your cookie preferences at any time through your browser settings or the consent management tool available on the platform.

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us by email at: contact@litige.ma. We are committed to responding to all requests within a reasonable timeframe, and no later than thirty (30) days after receipt.